Privacy Policy

Last updated: January 15, 2025

1. Data Collection Practices

VeltrixHubs gathers essential information to provide you with our premium betting services. We collect data through various channels including:

  • Identity verification details (full name, email, mobile number, birth date)
  • Financial transaction data (payment methods, banking details)
  • User account settings and personal preferences
  • Customer service communications and support tickets
  • Gaming activity logs and wagering history

2. Purpose of Data Processing

Your personal information enables us to deliver exceptional betting experiences through:

  • Operating and maintaining our elite betting platform
  • Processing wagers and managing financial transactions
  • Age verification and identity confirmation (18+ requirement)
  • Account notifications and service communications
  • Platform enhancement and feature development
  • Regulatory compliance and legal obligations
  • Security monitoring and fraud prevention

3. Data Sharing Protocols

VeltrixHubs maintains strict confidentiality standards. We never sell or trade your personal data. Information sharing occurs only when:

  • You provide explicit written authorization
  • Legal mandates or judicial orders require disclosure
  • Trusted partners assist our operations under strict NDAs
  • Protecting user safety and platform integrity
  • Corporate restructuring or acquisition scenarios

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL encryption for all data transmission
  • Secure servers with restricted access
  • Regular security audits and updates
  • Employee training on data protection
  • Multi-factor authentication for account access

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These help us:

  • Remember your preferences and settings
  • Analyze site traffic and usage patterns
  • Provide personalized content and recommendations
  • Ensure platform security and prevent fraud

You can control cookie settings through your browser preferences.

6. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your account and data
  • Opt out of marketing communications
  • Request data portability
  • Withdraw consent for data processing

To exercise these rights, contact us at privacy@veltrixhubs.com

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account data is typically retained for 7 years after account closure, as required by gambling regulations.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

9. Children's Privacy

Our services are strictly for users 18 years and older. We do not knowingly collect information from minors. If we discover that we have collected information from someone under 18, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through our platform. Your continued use of our services constitutes acceptance of the updated policy.

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: